Non-destructive assessment
We review symptoms, history and media to determine whether the failure is logical, electronic, mechanical or structural.
Data analysis and recovery from disks, computers, external media and RAID configurations, with confidentiality throughout.
After a failure, continued use may worsen the problem. We assess the situation and advise the safest steps to maximise recovery chances.
We first assess the media and failure type without unnecessary action. A controlled approach protects the state of the data and helps select the method with the best recovery prospects.
Media is handled using methods suited to the type of failure, preserving information integrity and keeping the client informed throughout the process.
We review symptoms, history and media to determine whether the failure is logical, electronic, mechanical or structural.
Information is handled with restricted access and procedures suited to the sensitivity of client data.
Recovered content is organised on secure media and validated with the client whenever technically possible.
We listen to the need, analyse the environment and identify priorities.
We present a clear, properly sized solution with defined next steps.
We execute carefully, communicate closely and minimise impact.
We validate results, document the work and remain available for future needs.