Call flows
We configure numbers, menus, groups, queues, schedules and routing so calls reach the right destination.
IP Communications
Flexible, integrated business telephony for modern teams
IP phone systems, extensions and routing configured for your organisation and call flows.
The MicroDrive approach
A solution tailored to the context, not the same formula for everyone.
Communications should follow the team, in the office or on the move. We design IP voice solutions that are simple to use and manage.
- ✓IP phone systems and business extensions
- ✓Routing, groups and schedules
- ✓Desk phones and mobile applications
- ✓Greetings and call menus
- ✓Network and remote access integration
- ✓Configuration, training and support
Service details
Flexible communications for better service inside and outside the office.
We design call flows around teams, schedules and priorities. IP telephony centralises management, includes remote users and adapts without rigid infrastructure.
The solution can unite desk phones, mobile apps, schedules and routing rules, providing greater continuity and control in communications with clients and teams.
Mobility and continuity
Desk extensions and applications support communication in the office, remotely or on the move.
Management and support
We document configuration, support users and adjust the system as structures or processes change.
How we work
From assessment to ongoing support
Understand
We listen to the need, analyse the environment and identify priorities.
Plan
We present a clear, properly sized solution with defined next steps.
Implement
We execute carefully, communicate closely and minimise impact.
Support
We validate results, document the work and remain available for future needs.